Delivery & Returns
Here are our most popular delivery options. We do have other delivery options available to us so if you do have a special or urgent request please email
info@eagleapparelgolf.co.uk
PLEASE NOTE: UNFORTUNATELY, WE ARE UNABLE TO DELIVER TO PO BOXES
UK STANDARD DELIVERY
(3-5 working days) – FREE
Your order will arrive at your delivery address up to 5 working days after we’ve received and processed your payment. You’ll receive a dispatch email and an email with tracking information from us so that you can track you parcels progress during delivery. Deliveries are made Monday to Friday.
Please note that during sale and promotional periods OR if you ordered a pair of tailored trousers, standard delivery can take up to 7 working days to reach you.
Exceptional circumstances beyond our control such as extreme weather conditions, courier delays/failures or IT system failures may cause your order to take longer to deliver.
Please note this service is only available for UK Mainland customers.
UK EXPRESS DELIVERY
(2-3 working days) – £3.95
Your order will arrive at your delivery address up to 3 working days after we’ve received and processed your payment. You’ll receive a dispatch email and an email with tracking information from us so that you can track you parcels progress during delivery. Deliveries are made Monday to Friday.
Please note that during sale and promotional periods OR if you ordered a pair of tailored trousers, EXPRESS delivery can take up to 4 working days to reach you.
Exceptional circumstances beyond our control such as extreme weather conditions, courier delays/failures or IT system failures may cause your order to take longer to deliver.
Please note this service is only available for UK Mainland customers.
RETURNS -
If you wish to return your item we offer a Refund, Exchange or Store Credit. Please email info@eagleapparelgolf.co.uk and we can help arrange your return with a shipping label.
INTERNATIONAL DELIVERY (15-20 working days) £16.95
International orders are dispatched via Royal Mail International. We will always try to deliver your products as quickly as possible, but as we are shipping from the UK, please allow 15-20 working days for your order to arrive. You’ll receive a dispatch email and an email with tracking information so you can track your parcels delivery progress.
RETURNS
For you to receive a refund or exchange, you must return your Eagle Apparel Golf product(s) to us in new condition (unused and tags still attached) within 14 days of you receiving the goods. (This excludes the return shipping time). You may then request either an exchange, a refund of any money paid or a credit note to purchase subsequent products from www.eagleapparelgolf.co.uk
Please repack the item(s) in their original packaging and include a copy of the original order confirmation & write on what you would like to happen. IE Refund, repair/exchange.
All returns should be sent to: Eagle Apparel Golf, 50 First Oak Drive, Clipstone, Notts, NG21 9FT
Please ensure you obtain a receipt as proof of posting from a post office or myHermes ParcelShop. Please keep the receipt in a safe place as claims for lost returns may be refused if there is no proof of posting.
Please allow up to three weeks once you have returned your item(s) for the refund to be credited or your exchange processed.
P&P costs to be reimbursed at the discretion of Eagle Apparel Limited Ltd where goods are returned with quality concerns.
Your statutory rights are not affected by this policy.
